Short codes and keywords

The short and simple way to get your customers talking to you.

Make it easy for customers to contact your business directly using short codes. Memorable, 5-digit numbers that can be advertised in traditional print, radio and video - letting your audience opt-in to immediate, one-to-one communication.

Attention is in short supply

Connecting, engaging and transacting with your business shouldn’t be complicated for your customers. Attract and keep their attention with dedicated short codes and keywords: Simple to use; easy to remember; and a sure-fire way to kickstart your campaigns, effortlessly.

Dedicated short codes

Capture all incoming SMSes that get sent to your unique short code, no matter what the content. And by allocating specific actions to different keywords, you can run multiple campaigns on your dedicated code – knowing that the right information will always end up in the right place – ready for the next step.

Keywords

Enjoy our cost-effective solution that operates on shared short codes. It works like this: We supply your business with specific keywords on our shared short codes. When a customer sends an SMS to that code with your keyword, we forward the matches straight to you.

Long story short?

Instant interaction

Let your customers redeem promotions, enter competitions or opt in for more information instantly, without breaking the bank.

Strengthened relationships

Engaging via short codes and keywords is immediate - creating affinity with your audience and increasing customer loyalty.

Automatic responses

Give your customers direct instructions and clear answers with carefully developed auto-response messages - so they’re never ever kept waiting.

Let’s talk costs

  • Short code
  • Keywords
  • Revenue share

We offer cost-effective short code pricing to ensure your business is achieving the best possible ROI. Available in South Africa, Namibia, Lesotho and Swaziland, we require our setup fee in advance, as well as the appropriate monthly rental fee thereafter. Our pricing is outlined below.

Cost
Frequency
Setup Fee (per Short Code)
R3500
Once off
Outgoing Reply
An SMS
Standard SMS Rates
Line Rental
R999
Monthly

When it comes to running keyword campaigns, we’re all about ease and affordability. We charge your business an annual fee upfront, with outgoing replies charged at standard SMS rates. Our pricing is outlined below.

Cost
Frequency
Setup fee per Keyword
R1500
Once off for 12 months
Outgoing Reply
An SMS
Standard SMS Rates

While each network pays out a different amount according to their own revenue share models (please see below), a minimum monthly volume of 500 messages per MNO will be required before we can pass on revenue to our clients.

Standard
R1.00
R1.50
R2.00
R3.00
R5.00
R10.00
R20.00
R30.00
Cell C
R0.00
R0.29
R0.59
R0.88
R1.44
R2.56
R5.35
R10.93
R16.51
MTN
R0.00
R0.29
R0.59
R0.88
R1.44
R2.56
R5.35
R10.93
R16.51
Vodacom
R0.00
R0.29
R0.59
R0.88
R1.44
R2.56
R5.35
R10.93
R16.51
Telkom Mobile
R0.00
R0.29
R0.59
R0.88
R1.44
R2.56
R5.35
R10.93
R16.51

Launch a keyword campaign

It’s easy. Simply sign up for an account and apply for a keyword through our Control Panel.