Retail & E-Commerce

Turn shoppers into loyal customers with personalised mobile messaging

Optimise your retail marketing with a performance-driven messaging platform.

Types of Retail messaging

Promotional campaigns

Launch effective promotional campaigns with personalised mobile messaging offers. Schedule messages to coincide with sales events, product launches, and special promotions.

Transactional messages

Send automated order confirmations, shipping updates, and delivery notifications. Keep your customers informed about their purchases in real-time, reducing the need for customer service queries.

Customer loyalty programs

Enhance your loyalty programs by sending exclusive offers and rewards to your VIP customers via mobile messaging, and remind customers of their points balance to encourage repeat purchases.

Feedback & Surveys

Collect valuable customer feedback through messaging surveys. Gain deeper insights into customer preferences, and enhance your products and services based on real-time feedback.

Use Case

Boosting sales during seasonal promotions

A leading e-commerce brand used SMSPortal to run Black Friday campaigns. These included personalised discount codes sent via mobile messaging, resulting in a 30% increase in sales and a 20% boost in customer engagement.

Start conversations that convert

Get started in a few simple steps!